Documentation

Maintaining extensive and proper documentation for any disaster is highly important for all involved parties to be totally satisfied at the completion of the recovery.

DRT’s Trade-Marked Client Disaster Documentation System™ ensures the client recovers all the money they are entitled to for their claim, while insurance companies and adjusters are provided all the details they require, in a concise fashion, in order to properly file their reports. DRT in turn is assured its billing is always accurate, and its clients receive the highest quality of service, in a timely fashion.

The DRT Client Disaster Documentation System™ consists of the following components:

• Computerized State-Of-The-Art Estimating Software
• Disaster Response Plan
• Certificate of Dryness™
• Job Folder

Actual Documents Provided to the Client within a their own Job Folder:

• Itemized Scope of Work
• Work Authorization
• Customer Satisfaction Form
• Digital Image Report
• Moisture Data Report
• Content Inventory Listing
• Job Data Information Sheet (containing the following information)
  • Property Loss
  • Insurance Company
  • Insurance Adjuster/Agent
  • Deductible
  • Policy and Claim Reference Number
• Copy of the “3 Year Workmanship Warranty”